Please read these Terms of Service ("Terms") carefully before using the Norhart Pro platform, website, mobile application, or any related services (collectively, the "Platform") operated by Norhart Pro, Inc. ("Norhart Pro," "we," "us," or "our"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.
1. Acceptance of Terms
By creating an account, accessing the Platform, or clicking any "I Agree" or similar button, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, Risk Disclosures, and Compliance Policy, all of which are incorporated herein by reference. These Terms constitute a legally binding agreement between you and Norhart Pro.
2. Eligibility
To use the Platform, you must:
- Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater);
- Have the legal capacity to enter into binding contracts;
- Not be a resident of any jurisdiction where use of the Platform or the services offered therein is prohibited by law;
- Not be subject to any sanctions administered by OFAC, the UN Security Council, the EU, or any other applicable sanctions authority;
- Successfully complete our Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures as required.
We reserve the right to refuse service, close accounts, or restrict access to any person or entity at our sole discretion.
3. Account Registration & Security
To access certain features, you must register for an account and provide accurate, complete, and current information. You are solely responsible for:
- Maintaining the confidentiality of your login credentials and two-factor authentication codes;
- All activity that occurs under your account;
- Notifying us immediately at security@norhartpro.com if you suspect unauthorised access to your account.
You may not share, sell, transfer, or assign your account to any third party. We will not be liable for any loss resulting from unauthorised use of your account where such use resulted from your failure to safeguard your credentials.
4. Services
Norhart Pro provides a technology platform that facilitates access to managed trading strategies across cryptocurrency, equity, foreign exchange, commodity, and structured markets. Our services include, but are not limited to:
- Access to algorithmic and managed trading strategies ("Cycles");
- Portfolio tracking and performance analytics;
- Custody and settlement via third-party regulated custodians;
- Referral and rewards programmes;
- The Norhart Pro Card (where available and subject to separate cardholder agreement).
We reserve the right to modify, suspend, or discontinue any service or feature at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.
5. Risk Acknowledgement
Trading and investing in financial instruments, including digital assets, involves substantial risk of loss and may not be suitable for all users. By using the Platform, you acknowledge that:
- All capital deployed through the Platform is at risk, and you may lose some or all of the capital you deploy;
- Cycle yield targets and historical performance data displayed on the Platform are not guarantees of future results;
- Markets can be highly volatile, and rapid or unexpected market movements may result in significant losses;
- You are solely responsible for evaluating the suitability of any strategy for your own financial circumstances and risk tolerance;
- Norhart Pro does not provide personalised financial, investment, legal, or tax advice.
6. Fees & Charges
Norhart Pro charges fees for use of the Platform, including performance fees, management fees, and transaction fees, as set out in our current Fee Schedule (available within the Platform). We reserve the right to change our fee structure at any time upon reasonable notice. All fees are non-refundable except as expressly provided herein or required by applicable law. You authorise Norhart Pro to deduct applicable fees directly from your account balance.
7. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Violating any applicable local, national, or international law or regulation;
- Attempting to circumvent or disable any security, KYC, or AML controls;
- Using the Platform to launder money, finance terrorism, or engage in any other illegal financial activity;
- Engaging in market manipulation, wash trading, spoofing, or any deceptive trading practice;
- Reverse engineering, decompiling, or disassembling any part of the Platform;
- Introducing viruses, malware, or other harmful code;
- Scraping, harvesting, or otherwise collecting data from the Platform without our express written consent;
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
Violation of these prohibitions may result in immediate termination of your account and referral to relevant authorities.
8. Intellectual Property
The Platform and all of its content, features, and functionality — including but not limited to text, graphics, logos, algorithms, software, and data compilations — are owned by Norhart Pro or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms. Nothing in these Terms transfers any intellectual property rights to you.
9. Termination
We may suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice. Grounds for termination include, without limitation: breach of these Terms, suspected fraud or illegal activity, failure to complete KYC, or prolonged account inactivity. Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 5, 8, 10, 11, 12, and 13.
10. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY INFORMATION PROVIDED THROUGH THE PLATFORM.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORHART PRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR CAPITAL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF (i) THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (ii) ONE HUNDRED US DOLLARS ($100).
12. Indemnification
You agree to indemnify, defend, and hold harmless Norhart Pro and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any third-party claim relating to your use of the Platform.
13. Dispute Resolution & Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall first be addressed by contacting us at legal@norhartpro.com. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding. You waive any right to participate in a class action lawsuit or class-wide arbitration.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles, except where preempted by applicable federal law or mandatory consumer protection law in your jurisdiction.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and close your account.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Norhart Pro, Inc.
Legal Department
Email: legal@norhartpro.com
Website: www.norhartpro.com